Shipping Policy:

The conditions for shipping
1.The recharge in Yes Rummy APP will add to your account immediately.
2.All items provide from Yes Rummy APP will shipping to your game account in 24 hours.
3.Wiithdraws from Yes Rummy will be complete in 1-7 working days.

REFUND POLICY:

The conditions for refund
1. The payment is successful but not received by the player.
2. Due to app technology problems, it can’t provide game services for players for a long time.
3. Due to payment loopholes, players pay repeatedly.
How to refund
1. Contact customer service via WhatsApp or email to describe the problem.
2. The customer service staff will reply you as soon as possible and actively assist in solving the problem. 3. If your problem is not properly resolved. We will initiate a refund for you.
4. Usually it will be returned to your fund account within 5 working days.
The following scenarios you can't refund
1. Recharge has arrived, and you have consumed part of it.
2. Payment time over 3 days.
3. There is clear evidence that you cheat in the game and cause harm to other players, so limit your trading.